Our Services

Let us tailor a plan to meet your unique business needs.

The G.H.I Solutions team is led by founder Claudia Winkler, whose proven track record over 30 years of professional experience in the gaming and hospitality industries is unsurpassed. 

Because we are involved with many different companies, we see applications being used in different ways. That means we are able to connect dots and find solutions that might not immediately seem workable to other people. Our team of professionals develops & deploys the tools required to manage a wide range of processes, providing top-level technology & business process consultation.

Our resources include experts in finance, human resources, marketing & operations with advanced degrees as well as PMP, CPA, CIA, CCNA, MCDBA, MCSE, and CISSP credentials.

We work within PCI / SOX / HIPPA compliance standards.



Our goal is simple: give clients real data & information they can actually use to make better business decisions.


WE BELIEVE THAT BUSINESS NEEDS DRIVE THE PROCESS FOR THE BEST INVESTMENT VALUE.

+ Needs assessment.

+ Fit Gap analysis.

+ Casino management systems.

+ Point of sale.

+ Property management.

+ Financials.

+ Custom software development & integrations support.

+ System selection & implementation project management from RFP process.

+ Disaster recovery planning.

+ Enterprise resource planning.

+ Workforce management.

G.H.I. SOLUTIONS BUILDS, ANALYZES, & OPTIMIZES DATABASES THAT WORK FOR YOU – STRATEGICALLY.

+ Database analysis direct mail.

+ List creation & segmentation.

+ Offer analysis, versioning & profitability marketing.

+ ROI analysis

+ Event & customer profitability

+ Hotel occupancy & inventory management strategies.

+ Web-based personalized marketing.

+ Database NCOA & demographic appends.

+ CRM training.

+ Marketing strategy.

+ Business intelligence tools.

+ Revenue management tools.

+ Direct marketing, eMarketing & iGaming solutions.

+ Slot performance analysis.

WE BELIEVE THAT BUSINESS NEEDS DRIVE THE PROCESS FOR THE BEST INVESTMENT VALUE.

+ Needs assessment.

+ Fit Gap analysis.

+ Casino management systems.

+ Point of sale.

+ Property management.

+ Financials.

+ Custom software development & integrations support.

+ System selection & implementation project management from RFP process.

+ Disaster recovery planning.

+ Enterprise resource planning.

+ Workforce management.

G.H.I. Solutions is an affiliate of C3 GAMING – a network of independent casino consultants, architectural and design firms, market research providers, marketing consultants, gaming centric advertising agencies, business intelligence / data / technology firms, and financial professionals with high levels of expertise in the casino industry. ​

C3 will assembles teams of consultants with the expertise necessary to complete a portion of each unique assignment:

EVALUATION OF GAMING MARKETS

+ Casino-Hotel & Integrated Resort Feasibility Studies.

+ Property Expansion Studies.

+ Cannibalization Studies.

OPERATIONS ANALYSIS

+ Marketing Audits.

+ Player Reward Program Design.

+ Table Game Integrity.

OTHER SERVICES

+ Focus Groups.

+ Customer Insight Panels.

+ Customer Surveys.

MARKET RESEARCH

+ Marketing Plan Development.

+ Independent Evaluation of Marketing Products & Systems.