Strategic & Tech Services
Our expertise in software solution delivery, integration & testing, combined with our business consulting & management capabilities provides you an objective perspective to develop & implement the technology that meets your
unique business needs.
BI & DB Management
G.H.I. Solutions serves businesses around the globe – from small businesses to large corporations. We leverage database & business intelligence to maximize investments in current assets. Let us help you with a customized solution for
Consulting & Support
When considering any enterprise system selection, it is important that your unique business needs drive the process. We make sure that your systems have the necessary technical functionality to fit into the enterprise technical architecture
We are a team of leading experts in the gaming and hospitality industries. With decades of combined experience, we know that oftentimes it’s the little things that make big improvements.
Our experts are the most well-versed and knowledgeable team you can find when it comes to the technology, systems, software, & hardware that is required to successfully open, operate, and manage a gaming / hospitality enterprise.
We are quite proud of the breadth of our portfolio and are certain you will recognize some of the industry-leading companies we have worked with.
Since the very early days of casino technology use, we have had the privilege of working with the industry’s leading brands and clients of all sizes, make the most of their technology investments.
See a few of our clients below.
The G.H.I. Solutions team prides ourselves on being the best in the industry. But don’t take our word for it. We are proud of the endorsements we have earned from casino operators, manufacturers, and other vendors.
Claudia Winkler and her team are THE consultants that you should go to when you are building or recreating your tech stack. Because of Claudia’s breadth of experience, there is practically no system she is not well-versed
in. More importantly, Claudia’s team balances the needs of your team with the needs of the operation and the customer.
President & Chief Brand Strategist, J.A. Carcamo & Associates
C3 GAMING Partner
I have known Claudia for over 25 years in the complex world of casino management system selection, installation and implementation. I do not know a more tenacious colleague. Claudia is exacting/detail oriented, always delivers
the best solution to her diverse clients, demanding and fair. Over the decades, Claudia has taught me a great deal.
President, Manfredi Consulting
C3 GAMING Partner
I have worked with Claudia on a number of projects over the years. Her deep knowledge of the gaming industry & project management experience are the keys to her success. Claudia also possesses the ability to put together
strong project teams who work well together. I highly recommend Claudia.
Peter Arceo, MBA
General Manager, YAAMAVA’ Resort Casino
Claudia knows technology inside & out, but best of all, she understands why and what technology works in any casino environment. She’s a super star!
Publisher- Global Gaming Business
Owner – Casino Connection International
Claudia is the most connected & talented individual in the database/technology arena in gaming. She’s not only a joy to be around, but someone that I constantly go to for advice. I plan to continue to work with & collaborate
for many years to come with Claudia!
Vice President, Marketing, Agua Caliente Casinos
The finest compliment paid to any consultant is if you hire them again… Claudia is an amazing asset to any casino organization. Her passion & tireless work ethic is truly a gift. Claudia has a base of intellectual property
that makes the system vendors cringe, & she can swing the velvet hammer like no one else I know. If you need help with your systems, engaging Claudia Winkler will be the best bet your casino can make.
John Phillipp, MBA
Executive General Manager, Ho-Chunk Gaming, Wisconsin Dells
G.H.I. Solutions guided Colony Resorts through the information technology transition when it acquired the Las Vegas Hilton from Park Place Entertainment. Through the efforts of Claudia Winkler & her talented team of professionals,
the transition was accomplished ahead of schedule, under budget, & with flawless implementation.
Claudia guided us on the development of the next generation loyalty system for Wynn Resorts. Her knowledge of the industry is unsurpassed – she’s one of the very few folks who gets the whole vision of an operation – customer, employees,
systems, user interface. She was the intelligent & fun glue that bonded our whole architecture into the operational reality of a casino.
Start Up and Transformational Technology Consulting
Claudia Winkler is a rare gem in the gaming & hospitality world. I have met few professional with a greater understanding of the history, dynamics & challenges unique to our industry. Over the course of the many times I have worked
with Claudia, she has worn many “hats”, & excelled in every single category during those interactions. Claudia brings commitment, insight & value to everything with which she is involved.
Business Strategist, Chumash Casino Resort
I’ve hired Claudia on several occasions to help us determine the best fit of features, benefits & support in several product areas. Claudia brings a depth of knowledge of the products unparalleled in the industry. Her breadth of contacts
is unmatched & was able many times to cut to the chase in negotiations as well. It’s best to have her on your side. I can’t recommend Claudia too highly & would hire her again without a second thought.
Glenn Callaway, PMP, CSM
Vice President, Sr. Project Manager, Rabobank, N.A.
There is a wonderful transition happening at Coushatta & we owe a big part of that to your assessment & recommendations.
Director, Human Resources, Coushatta Casino Resort
Claudia performed exemplary every time I’ve requested her services, which is why I value her opinion & trust her recommendations. She did not exceed our scope, yet didn’t limit her recommendations to our specific focus. Claudia is exceedingly
detail oriented & made scalable recommendations consistent within our fiscal reality.
General Manager, Tribal Gaming Enterprise
I’ve had the pleasure of working on the same team as Claudia. She is THE expert in her field, knowledgeable at every level, true to her word, a straight shooter, a relationship expert, & extremely dependable. She just delivers. Through
her creative solutions, she has helped a number of companies save & make money.
Problem Solver, Vertisystems
Claudia is an industry expert when it comes to IT, gaming system & automation solutions. She is well organized & conducts system due diligence requirements professionally and with passion. Her recommendations can set any company on
the right path to running a successful business operation.
Michael Bonakdar, MBA
General Manager, New York Area
Claudia has been both a valuable information resource for Casino Journal, & a Content Director for the Gaming Technology Conference we produce. Her level of commitment to knowledge-building in the gaming industry is unsurpassed. No one
will outwork her, but she works smart & communicates every step. She gets the big picture; there aren’t many in the industry who can both stay current with the latest tech developments & readily grasp what they mean for an industry
as particular as gaming.
Executive Editor, Casino Journal, Retired
Claudia is a well-connected & very experienced casino gaming industry consultant who plainly & simply gets the job she is hired to do done, every time.
Information Technology and Management Advisor
When I first worked with Claudia I was skeptical that we would receive unbiased evaluation. I was pleased to discover that not only was Claudia’s evaluation unbiased, but it was thorough & her methodology was meticulous. She is a top shelf
technology consultant who utilizes solid evaluation to determine her client’s needs. Her integrity is above reproach & she is highly regarded in the gaming industry. The service that she performs for her clients pays for itself many
President, Micro Gaming Technologies
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