Leveraging Your Technology Investments Since 2002

GHI Solutions, Inc. Celebrates 10 Incredible Years Of Service


LAS VEGAS (September 27, 2012) – As technology has continued to change rapidly, one constant the gaming and hospitality industry has come to rely on is the independent insight and real, useful information provided by the team of experts at G.H.I. Solutions, Inc.. Now as the company celebrates ten years of service, it is clear G.H.I. Solutions is the go-to source for unfiltered, unbiased advice that helps businesses succeed.

Over the past decade, G.H.I. Solutions has worked with leading companies such as Isle of Capri, Pinnacle Entertainment, Morongo Casino Resort & Spa, Desert Diamond Casinos, Station Casinos and Wynn Resorts, helping these companies and other make the most of their technology investments.

The company has also worked with management companies and investment banks by performing I.T. due diligence, facilitating change of control (I.T. transition services) and providing CIO level services for new casino openings.

G.H.I. Solutions President Claudia Winkler is a prominent figure on the global gaming stage, having spoken at dozens of industry events and written numerous articles for leading industry publications. She said, “What makes our company different, and frankly very useful to our clients, is we give clients real data and information they can actually use to make better business decisions. And because we are completely independent from suppliers, our clients know we are not here to sell them something; we are here to make sure our clients are getting the most out of what they already have or buy what they need.”

G.H.I. Solutions services cover a wide range of IT-related needs for gaming and hospitality operators including IT assessments, system selection, system implementation, project management, merger and acquisition due diligence, expert witness and litigation support, customer relationship management (CRM), business process optimization, and data warehouse and database design Infrastructure and network design and optimization.

About G.H.I. Solutions

G.H.I. Solutions is a team of leading experts in the gaming and hospitality industries. With decades of combined experience, we know that oftentimes it’s the little things that make big improvements. G.H.I. Solutions works with clients to ensure operators get the most out of existing technology and helps operators buy and implement new technologies when necessary. For more information, visit

GHI Solutions, Inc. Plays Key Project Management Role to Twin River Casino, Successfully Launching the Casino’s Table Games


LAS VEGAS (September 11, 2013) – World-class gaming and hospitality professional services provider G.H.I. Solutions has completed a major project, playing a vital project management role in the recent table games launch at Twin River Casino in Rhode Island.

Beginning in early April and continuing through the grand opening in mid-June 2013, G.H.I. Solutions provided crucial comprehensive project management service to Twin River Casino. The broad range of services G.H.I. provided to Twin River included creating a project management office and providing strategic project management resources for the coordination of more than 30 vendors for the installation and deployment of more than 60 table games.

G.H.I. worked closely with Twin River’s in-house IT department to ensure project plans, project managers, critical milestones and project dependencies were documented and aligned. As part of that close working relationship, G.H.I. provided strategic oversight and risk management to facilitate the escalation issues that may have impacted the planned grand opening schedule.

Additionally, G.H.I. worked with Twin River and various regulatory agencies, including the Rhode Island Lottery which operates the facility, to coordinate and confirm final systems testing and approval of new policies and procedures for the table game launch.

After the table games launch, the property noted that G.H.I. Solutions worked diligently and that the preparation and follow through made the go-live look easy.

“We had the opportunity to work with a wide range of the Twin River staff and leadership team, from the physical plant (electrical, carpentry, surveillance, building a new cage) to coordinating training for the dealers and pit personal to the cage, audit, and compliance staff. From top to bottom, every employee we interacted with was a true professional, and helped to make our jobs easier, and we are grateful for their dedication,” said Senior Consultant, Steve Kompst, PMP.

G.H.I. Solutions President Claudia Winkler said, “We were honored to be able to support Twin River Casino with the key resources and expertise for a very successful table games launch at the state operated facility. Their team was incredible to work with, and we know we have helped set them up for success, and we wish them well.”